SHIPPING POLICY

We are thrilled to share this limited-edition collection with you, wherever you are. Below are the details of our shipping process so you know what to expect when placing an order.

1. Shipping Locations

We ship both domestically and internationally, as local postal services allow. If we are unable to ship to your location due to postal restrictions, we will contact you directly.

2. Processing Time

Orders are typically processed and shipped within 3–5 business days after payment is received.
Since each item is part of a limited-edition collection and crafted with care, we appreciate your patience as we ensure your piece is packed and shipped with intention.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location.
Any applicable customs fees, duties, or taxes for international orders are the responsibility of the recipient.

4. Delivery Timelines

Delivery times vary based on your location and shipping carrier. Estimated delivery windows:

Domestic orders: Typically 5–10 business days
International orders: Typically 10–20 business days, depending on customs processing

Please note that these are estimates, and we cannot guarantee exact delivery dates.

5. Tracking Your Order

Once your order ships, you will receive a confirmation email with tracking information (if applicable).

6. Lost or Delayed Shipments

If your order is significantly delayed or lost in transit, please reach out to us at emily@projectdandelion.com, and we will work with the carrier to resolve the issue.

7. Changes & Cancellations

Due to the limited nature of this collection, all sales are final. Once an order has been placed, we are unable to modify or cancel it.

8. Questions?

We’re here to help! If you have any questions about your order, please reach out to emily@projectdandelion.com.

Thank you for being part of this collaboration and for supporting women-led craftsmanship through Project Dandelion.